OA Invoice Questions

Get help with understanding, viewing, and resolving questions related to your OA invoices

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How to Use the Pay My Bill Feature in Service Center

Managing your Office Ally billing is simple with the Pay My Bill feature in

Where Do I Find Details on Office Ally Product Fees?

Our fees are documented within our Data Sheets. This guide will help you qu

How to Designate Line Items as Patient Responsibility in Practice Mate Visits

Before generating patient statements in Practice Mate, it’s important to ma

Generating a Patient Statement in Practice Mate

Need to send billing statements to one or more patients?

How Do I Pay My Service Center Bill and Setup Autopay

If you're looking to pay your Office Ally bill and/or setup Autopay...

Understanding Par vs. Non-Par Processing Fees

This article explains the difference between the Par and Non-Par...

What is a Statement vs. an Invoice?

If you’re unsure about the difference between an invoice and a statement...

How Do I Know Which Usernames Are Incurring Charges for EHR 24/7?

Updating EHR user access when users will no longer be accessing EHR is...

How Do I Understand What Charges Are For?

If you have questions about the charges on your invoice, here’s how to...