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Account Management

Learn about login credentials, profile settings and access preferences

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Claims

Explore questions about submitting, tracking and managing claims

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Product Questions

Answers to your Practice Mate, Service Center and EHR 24/7 questions

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OA Invoice Questions

Get help with understanding, viewing, and resolving questions related to your OA invoices

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Technical Issues

Troubleshoot technical issues and find support here

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Onboarding Content

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Popular questions

Understanding Par and Non-Par Processing Fees

This article explains the difference between the Par (Participating) and Non-Par (Non Participating) payers in regards to potential processing fees in Office Ally.

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What Is a Statement vs. an Invoice?

Find out what the difference is between and Office Ally invoice and an Office Ally Statement.

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How Do I Pay My Service Center Bill and Set Up Auto-Pay?

Find step-by-step instructions for paying your Service Center bill and setting up automatic payments to avoid missing due dates.

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How Do I Update My Company Information?

Company Information refers to the company name, address, phone, fax and Authorized Contacts that Office Ally has on file for your Account. Learn how to update your company's name, address, contact details, and other important information in your Office Ally account.

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Support Suite
  • Home
  • Account Management
  • Claims
  • Product Questions
  • OA Invoice Questions
  • Technical Issues
  • Onboarding Content
  • Contact Support
Resources
  • Return to Office Ally
  • Payer List
  • Office Ally Forms and Manuals
  • Payer ERA Enrollment Forms
  • Payer EDI Enrollment Forms

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