How Do I Update My Company Information?

‍Company Information refers to the company name, address, phone, fax and Authorized Contacts that Office Ally has on file for your Account.  Authorized Contacts are people authorized to make changes to the account, as well as who can receive Office Ally invoices. To ensure we have the correct information on file, if your company information changes or if you need to add/remove Authorized Contacts, you should notify Office Ally by following these steps:  

View/Update Company Information:‍

1. View your Company Information
   • In Service Center, select Account Management: Products.
   • At the top of the page, select the Company tab to view the Company Information that Office Ally currently has on file for your account.
2. Update your Company Information
   • To make updates to this information, submit a completed Update Company Information/Authorized Contact Form (see “Where to Find the Form” below).
   • NOTE: This information does not apply to or affect your claims.

Where to Find the Form:

• Home Page: Navigate to Resources > Forms and Manuals, then select Account Management > Update Company Information/Authorized Contacts.
• Practice Mate and EHR 24/7: Select Forms at the top right, then select Account Management > Update Company Information/Authorized Contacts.