Using the Payer List to Find Non-Par Payers

Office Ally fees for claim submission are determined by the payers you submit claims to. If you submit claims to any non-participating (Non-Par) payers, a fee may be assessed. This guide explains how to use the Office Ally Payer List to determine whether a payer is participating or non-participating before submitting claims.

Accessing the Payer List

You can access the Office Ally Payer List from several locations:

• OfficeAlly.com: From the homepage, click Resources, then select Payer List.

• Service Center: After logging in, select Resources from the main menu and choose Payer List.

• Practice Mate or EHR: Click the Professional & Institutional Payer List link located at the top of the page.

Steps to Search for a Payer

1. Select the Search Type

• At the top of the Payer List page, select the type of search you want to perform:

• All

• Claims (837P, 837I, 837D)

• Remits (835)

• Eligibility and Benefits (270/271)

• Claim Status (276/277)

• Click the option that matches the transaction you want to check.

2. Search for the Payer

• Use the Search Payers text field below the search options.

• Begin typing the name or part of the name of the payer.

• A list of matching payers will automatically appear below the search field.

3. Review the Payer List Columns

• The results will display several columns, including Payer Name, Payer ID, and other details related to the search type you selected.

4. Check the Non-Par Column

• Locate the Non-Par column in the results table.

• If you see a blue checkmark in this column, the payer is non-participating, and a fee will be charged for claim submission.

• If there is no checkmark, the payer is participating, and claims can be submitted at no cost.

Important Notes

• The Non-Par column appears for all search types on the Payer List.

• 
  Always verify the payer’s status before submitting claims to avoid unexpected fees.

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