Well Care HMO 14163 - Missing or invalid information

Rejection: Missing or invalid information. (Receiver)

What happened: This is an unspecified error message.

Resolution: Please see the specific identified known issues below. If your claim does not fit that scenario, please contact our customer service department (360-975-7000 opt 1)?so a ticket can be created.

Payer Specific Rejections for this ErrorPayerIssue and Resolution Well Care HMO (14163)Generally, there is a special character in the patient name in box 2. If there is a special character in the patient's name in box 2, remove it. If there is not a special character, please contact our customer service department (360-975-7000 opt 1) so a ticket can be created.