Scott & White Health Care Plan 88030 - MEMBER NUMBER

Rejection: ABATCH ACCEPTED\\RINVALID MEMBER NUMBER ‍

What happened: The patient ID does not match the other patient info on the claim.

‍Resolution: Verify insured ID, patient name, and date of birth, as well as verify if they are the primary insured or a dependent?(see attached picture below). If this has already been done, please obtain proof of the?patient's eligibility with the payer and?contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).