Medicaid NE MCDNE - Entity not eligible

Rejection: Entity not eligible for benefits for submitted dates of service. Note: This code requires use of an Entity Code

‍What happened: Based on the patient information the claim, the patient was not eligible for benefits on the date of service.

‍Resolution: Verify insured ID, patient name, and date of birth, as well as verify if they are the primary insured or a dependent. If this has already been done, please obtain proof?of the patient's eligibility from the payer and?contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).