How to Configure OA-Rx Settings

OA-Rx Settings are used to configure the e-prescribe (eRx) feature available through Office Ally. These settings determine how prescriptions are displayed, how alerts function, and how providers interact with pharmacies and payers through Surescripts.

Note: This option is not available until your account has been activated by Office Ally for e-prescribe access. You must additionally have administrative rights to view and edit these settings.

Accessing OA-Rx Settings

1. Navigate to the Manage Office tab.

2. Under the Company Settings or Admin section, click OA-Rx Settings.

3. The OA-Rx Settings page will display two main sections:

• Prescription Settings (Office-Level Settings): Located at the top of the page.

• Provider Settings: Listed in the bottom half of the page.

Office-Level Prescription Settings

In the top section, you’ll find two options that apply to all providers in your office:

1. Display Provider DEA on Print/Fax

• Choose whether the provider’s DEA number is displayed on either printed or faxed prescriptions.

• Select the radio button for On or Off as desired.

2. RX Note

• This is a free-text field where you can add a message or disclaimer.

• The text entered here will be displayed on all printed prescriptions.

Provider-Level OA-Rx Settings

The bottom section lists all providers associated with your office. Each provider has an Edit button to the right of their information.

Click Edit to open the OA-Rx Settings pop-up window. Within this window, there are four configuration sections:

1. Interaction Checking

Control which types of drug interaction alerts appear during prescribing.
You can individually enable or disable warnings for:

• Minor Drug Interactions

• Moderate Drug Interactions

• Pregnancy Interactions

• Pediatric/Geriatric Interactions

• Duplicate Therapy Interactions

Select On or Off for each option using the radio buttons.

2. Alert Settings

Manage the dosage alert display.

• Currently, there is one option available: Display Dosage Alerts.

• Select On or Off to enable or disable these alerts.

3. Supervisor for eRx

Specify supervisory requirements for controlled and non-controlled prescriptions.
Select Yes or No to indicate whether the provider requires a supervisory physician for:

• Controlled Substances

• Non-Controlled Substances

    If Yes is selected for either, then:

• An eRx Supervisors drop-down list will be available.

• Select one or more supervising providers.

• You may also select a default supervisor from the list.

Note: Providers who are disabled or have incomplete profiles will not be selectable.

4. Pharmacy Request Services

• Enable communication features between pharmacies, payers, and Office Ally via Surescripts.

• Each service can be activated by clicking the Edit button to the right of the option, then switching the toggle from Off to On.

• Available options include:

• Rx Change: Allows a pharmacy to request prescription changes.

• Rx Renewal: Allows a pharmacy to send refill requests.

• Specialty Patient Enrollment: Enables pharmacies to send enrollment forms.

• Electronic Prior Authorization (EPA): Lets payers send prior authorization forms directly to Office Ally.

Saving Changes

After configuring any settings within the provider’s OA-Rx pop-up, click Update in the lower-right corner to save your changes.

Once saved, the updated settings will immediately apply to that provider’s e-prescribing activity.