Patient Zip code required (FE72)

Rejection: Patient Zip code required (FE72)

What happened: Patient zip code in box 5 (HCFA), box 9d and box 38 (UB04) is missing or invalid.

Resolution: Verify the zip code in box 5 (HCFA), box 9d and box 38 (UB04) and update the claim.