Patient/Subscriber State Code (FE71)

Rejection: Patient/Subscriber State Code is Missing or Invalid (FE71)

What happened: The state code in box 5 (HCFA), box 9c and box 38 (UB04) is either missing or not correct.

‍Resolution: Verify the state code in box 5 (HCFA), box 9c and box 38 (UB04) and update the claim as necessary.