Other Insured Info Missing (RC65)

Rejection: Other Insured Info (Field 9,a-d) is Missing on Claim (RC65)

What happened: Box 11d was marked 'Y' but not all of the boxes in 9,a-d were filled out.

‍Resolution: Need to fill out all boxes in 9,a-d or mark box 11d as 'N' and update the claim.