Missing Primary Insureds Last Name (FE60)

Rejection: Missing Primary Insureds Last Name (FE60)

What happened:
Insured's last name in box 4 (HCFA), box 8b and 38 (UB04) is missing.

Resolution: Verify the information in box 4 (HCFA), box 8b and 38 (UB04)?and update the claim as necessary.