Rejection: Payer Specific Rejection: Payer no longer accepts CPT code 90791 electronically. Please contact the payer to verify which code to send or send the claim by paper. (FE459)
What happened: CPT code 90791 that is no longer a mental health code and it is now a medical code. CHAMPVA-HAC needs the doctor's credentials in order to process medical claims and they don't accept credentials electronically.
Resolution: Need to verify which code to send or send the claim by paper.