Billing provider requires a Physical Address (FE354)

REJECTION: Billing provider requires a Physical Address(PO,Lockbox,File,Dept Invalid) (FE354)

WHAT HAPPENED: A PO Box was sent in box 33 (HCFA), box 1 (UB04) and we do not have a physical address registered with the NPI in box 33a(HCFA only).

RESOLUTION: Need to either put a physical address in box 33 (HCFA),box 1 (UB04) or register their physical address in our system (HCFAonly) (more information HERE.)