Claim Rejections

BCBS AZ 53589 - The Initial Treatment Date

Rejection: Svc: The Initial Treatment Date (2400, DTP01=454) is only required when different than the information at the claim level. Otherwise, do not send. Svc: The Last X-Ray Date (2400, DTP01=455) is only required when different than the information at the claim level. Otherwise, do not send. What happened:?The date of intial treatment and last x-ray date were sent?in both the 2300 and 2400 loops:Resolution: Software needs to be updated to only send those segments in one?of the loops, not both.