Claim Rejections

Member ID (1A) must be 9 or 10 digit number. (FE368)

Rejection: Payer Specific Edit: Member ID (1A) must be 9 or 10 digit number. (FE368)

What happened: The insured ID in box 1a does not fit the format of being a 9 or 10 digit number (no letters).

Resolution: Verify the claim was sent to the correct payer. Double check the insured ID and update the claim as necessary (see attached picture below).

insured id (hcfa).jpg