Rejection: Acknowledgement/Rejected for Invalid Information | HCPCS | Line Adjudication Information. Note: At least one other status code is required to identify the data element in error.
What happened: One of the CPT codes was not valid on the date of service as per the payer.
Resolution: Contact our Customer Service department so they can tell what code is rejecting. You can reach Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).
