Claim Rejections

Healthy Palm Beaches, Inc. 95827 - member ID

Rejection: The member ID (Loop 2010BA, Segment NM109) must be eight numeric digits.

What happened: The insured ID in box 1a did not fit the format of being 8 numbers long.

Resolution: Need to verify the insured ID from the patient's insured ID card and update teh claim as necessary (see attached picture below).

insured id (hcfa).jpg