BCBS (ALL) - Subscriber and policy number

Rejection: ~Acknowledgement/Returned as unprocessable claim | Missing or invalid information. | Subscriber and policy number/contract number not found. ‍

What happened: The patient ID does not match the other patient info on the claim.

‍Resolution: Verify insured ID, patient name, and date of birth, as well as verify if they are the primary insured or a dependent. If this has already been done, please contact Support at support@officeally.com.