Claim Rejections

Billing provider requires a Physical Address (FE354)

Rejection: Billing provider requires a Physical Address (PO,Lockbox,File,Dept Invalid) (FE354)

What happened: PO Box was sent in box 33 (HCFA), box 1 (UB04) and we do not have a physical address registered with the NPI in box 33a (HCFA only).

Resolution:Need to either put a physical address in box 33 (HCFA), box 1 (UB04) or register their physical address in our system (HCFA only) HERE

HERE