How Do I Cancel My EHR 24/7 Service Entirely?

If you've decided to fully cancel the EHR 24/7 service and remove it entirely from your account, follow these steps to initiate and complete a cancellation request. Fully cancelling EHR will remove all users’ access to EHR.  

How to Fully Cancel EHR 24/7:

1. Simply send an email from one of the account’s Authorized Contact’s email addresses to support@officeally.com.
   • Be sure to include the name and account number of the account you wish to cancel EHR for.
   • If you prefer to start the process by phone, give our support team a call to start the cancellation process.
2. You’ll receive an email with cancellation forms to complete and return.
3. Review the form carefully and choose the correct option, as the same form used to cancel certain services can also be used to close the entire account.
4. Once the form is returned, we will review it and contact you if there are any issues with the form or to notify you when it has been processed.