Good Morning,


As to the alert listed below, BSC Promise was able to identify the concern around double deposits made to providers.


A fix was created, tested and deployed to production the evening of March 19th..


EFT files were held beginning 3/14 until this fix was implemented and said files were released for funding to our bank, yesterday, March 20th.


Please continue to advise providers to hold onto their funds until they are contacted as to how recoupments will be conducted. An update as to how we will proceed with these recoupments will be communicated tomorrow, March 22nd.


Again, we thank you for your partnership in assisting communicating this alert to our providers.



Thank you!


EDI Help Desk Blue Shield of California 800-480-1221 

Blue Shield of California is an independent member of the Blue Shield Association