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Mclaren Claim Rejections
Posted by Will Morrow on 18 September 2017 03:27 PM

McLaren Health Plan has identified an issue with claims rejecting an error. Claims submitted to Optum on August 4th, 2017 to September 11th, 2017 rejected in error at the payer. The claims are currently processing at the Mclaren as normal so please disregard the rejection messages.  

 The affected claims were rejected with the following error messages:

            This Segment Has Data Element Errors

            This segment Exceeds Maximum Use

            This Data element has an Invalid code value

Next Steps:

  • McLaren is working to resolve the issue
  • Claims that rejected are from 08/4/2017 to 9/11/2017 and are currently in process
  • No provider action is needed at this time

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