Update: 9/11

The incident preventing electronic redirects to be generated was resolved 9/10. Paper redirects were provided September 1 – 9, 2019. We appreciate your patience and regret any inconvenience.

Alert: 9/3


Blue Shield of California and Blue Shield of California Promise Health Plan experienced a system issue that impacted the generation of electronic redirects. This issue is currently being worked on and expect to be resolved by the end of the week. Redirects will be sent on paper until the issue is corrected. We apologize for the inconvenience.



Blue Shield of California is an independent member of the Blue Shield Association

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