Knowledgebase: Claim Rejections
Patient Zip code required (FE72)
Posted by Will Morrow, Last modified by Charmagne Williams on 12 May 2017 02:14 PM

Rejection: Patient Zip code required (FE72)

What happened: Patient zip code in box 5 (HCFA), box 9d and box 38 (UB04) is missing or invalid.

Resolution: Verify the zip code in box 5 (HCFA), box 9d and box 38 (UB04) and update the claim.