Knowledgebase: Claim Rejections
Patient Last Name required (FE65)
Posted by Will Morrow, Last modified by Charmagne Williams on 12 May 2017 02:00 PM
Rejection: Patient Last Name required (FE65)

What happened: Patient last name in box 2 (HCFA), box 8b, box 38 (UB04) is missing.

Resolution: Verify the information in box 2 (HCFA), box 8b, box 38 (UB04) and update the claim as necessary.