Knowledgebase: Claim Rejections
UB - Claim Frequency (FE393)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:49 AM
Rejection: Claim Frequency missing or incorrect value (FE393)

What happened: The last digit from box 4 is either missing or not correct.

Resolution: Verify the information in box 4 and update the claim as necessary.