Knowledgebase: Claim Rejections
UB - Billtype, Facility code, Claim Frequency (FE389)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:47 AM
Rejection: Billtype, Facility code or Claim Frequency missing (FE389)

What happened: Information in box 4 is not valid.

Resolution: Need to complete the information in box 4 and resubmit.