Knowledgebase: Claim Rejections
Ambulance Pick-up Location (FE378)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:43 PM
Rejection: Payer Specific Edit: Ambulance Pick-up Location is required on ambulance claims. (FE378)

What happened: The pick-up information was not sent.

Resolution: Pick-up information can be picked up from what is in box 32. Update the address in box 32 and update the claim.