Knowledgebase: Claim Rejections
Subscriber City Missing/Invalid Length (FE377)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:42 PM
Rejection: Subscriber City Missing/Invalid Length (FE377)

What happened: The city in box 7 (HCFA) or box 38 (UB04) is not a valid city.

Resolution: Verify the information in box 7 (HCFA) or box 38 (UB04) and update the claims as necessary.