Knowledgebase: Claim Rejections
Ambulance Dropoff Invalid (FE370)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:40 PM
Rejection: Ambulance Dropoff Invalid AMBD;Name;Addr1;Addr2;City;State;Zip (FE370)

What happened: Drop-off information was not sent correctly.

Resolution: If the information was sent in box 19, the format needs to follow the above format. If it was sent in another way, need to verify the address format.  NOTE: Addr2 is commonly left out.  If there is no address line 2, need to put 2 semi colons (;) next to each other to represent that field is present.