Knowledgebase: Claim Rejections
UB - Line Item Sequence Number Is Invalid (FE367)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:44 AM
Rejection: Line Item Sequence Number Is Invalid - Must Begin With 1 and Increment By 1 For Each New LX (FE367)

What happened: There was a space between the line items on the inbound file.

Resolution: Though the claim image looks correct, on the inbound file, there is a space between line items. Possibly need to make an update in the software and resend. If the claim was created using Online Claim Entry through Office Ally, please contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).