Knowledgebase: Claim Rejections
Adjustment Amount - Cannot be zero dollars. (FE366)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:40 PM
Rejection: Adjustment Amount (CAS03,06,09,12,15,18) - Cannot be zero dollars. (FE366)

What happened: One of the group codes at the bottom of the claim had a zero dollar charge.

Resolution: If there is not going to be a charge, a group code does not need to be on the claim. Remove the group code with the zero dollar charge and update the claim.