Knowledgebase: Claim Rejections
HMA Administrators 39044 - Member ID
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 12:03 PM
Rejection: Payer Specific Edit: Member ID must begin with letter M followed by 9 numeric. (FE356)

What happened: Insured ID in box 1a did not fit the criteria of starting with an M and then 9 numbers.

Resolution: There is more than one payer that goes by 'HMA'. If the insured ID does not fit the above criteria, we cannot send to them electronically. Double check the insured ID and update the claim as necessary (see attached picture below).

 insured id (hcfa).jpg (16.90 KB)