Knowledgebase: Claim Rejections
Allowable/paid from other entities coverage HB0117
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:52 AM
Rejection: ~Acknowledgement/Returned as unprocessable claim | Line information.~Acknowledgement/Rejected for Missing Information | Allowable/paid from other entities coverage NOTE: This code requires the use of an entity code.~MSG: HB0117

What happened: Secondary information was expected because this payer is the secondary payer, not the primary.

Resolution: Need to send to primary payer first. Can contact provider services if there are any further questions.