Knowledgebase: Claim Rejections
CalOptima CALOP - Member ID (FE328)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:02 AM
Rejection: Payer Specific Edit: Member ID (1A) must not be length 9 numeric (SSN). (FE328)

What happened: Box 1a was a 9 digit number.

Resolution: Need to double check the insured ID card and update the claim.