Knowledgebase: Claim Rejections
Group Policy Number Cannot = Insured ID (FE224)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:22 AM
Rejection: Insured Group Policy Number Cannot Equal Insured ID (FE224)

What happened: Information in box 1a and 11 was the same.

Resolution: The boxes cannot be the same. Double check the insured ID card and update claim as necessary.