Knowledgebase: Claim Rejections
Inland Empire Health Plan IEHP1 - box 1A (FE147)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 12:04 PM
Rejection: IEHP Requires box 1A to be length 9 or 14 (FE147)

What happened: An incorrect insured ID was sent in box 1a. The ID could be a 12-digit ID with a 2-digit person number 00 or 01 in total the ID would be 14 digits.

Resolution: Verify insured ID card and update the claim. If this has already been done, please obtain proof of the patient's eligibility with the payer and contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).