Knowledgebase: Claim Rejections
Invalid NDC Code (FE115)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 11:15 AM
Rejection: Invalid NDC Code (FE115)

What happened: An invalid NDC code was sent in box 24 (HCFA), box 49 (UB04).

Resolution: Needs to verify the NDC code in box 24 (HCFA) / box 49 (UB04) and update the claim as necessary. Make sure there are only numbers in the codes, no special characters.  
Also, NDC codes must be 11 characters in length. NDC codes exist in one of the following groupings of digits into segments: 4-4-2, 5-3-2, or 5-4-1, but all NDC codes have 10 digits. When sent electronically, it will be sent in the 5-4-2 format. Leading zeros will need to be added to the segment that does not have the number of characters to fit the 5-4-2 format.