Knowledgebase: Claim Rejections
Cigna 62308 - length of Element NM109
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:49 AM
Rejection: A data element is too short. The length of Element NM109 (Identification Code) is 1. The minimum allowed length is 2. Segment NM1 is defined in the guideline at position 3250

What happened: In one of the NM109 segments, only 1 character was sent.

Resolution: If unsure about which loop this is referring to, please contact our customer service department (360-975-7000 opt 1).