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Knowledgebase: Claim Rejections
(AZBlue) Pre-Membership Validation
Posted by Will Morrow, Last modified by Charmagne Williams on 18 May 2017 07:04 AM
Rejection: Subscr: (AZBlue) Claim failed Pre-Membership Validation

What happened: The incorrect group number was sent in box 11.

Resolution: Need to verify the patient ID card and update the claim as necessary.