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Knowledgebase: Claim Rejections
BCBS VA 00923 - Procedure code
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:54 AM
Rejection: ~Acknowledgement/Rejected for Invalid Information | Procedure code for services rendered.~Acknowledgement/Returned as unprocessable claim | Missing or invalid information.

What happened: A CPT code was sent that the payer does not accept.

Resolution: Need to verify the CPT code and contact the payer as necessary.