Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Careworks 10010 - LABORATORY OR SERVICE LOCATION
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:43 AM
Rejection: LABORATORY OR SERVICE LOCATION ADDRESS 1: REQUIRED; MUST BE ENTERED FOR PAYER

LABORATORY OR SERVICE LOCATION CITY NAME: REQUIRED; MUST BE ENTERED FOR PAYER

LABORATORY OR SERVICE LOCATION STATE OR PROVINCE CODE: REQUIRED; MUST BE ENTERED FOR PAYER

LABORATORY OR SERVICE LOCATION POSTAL ZONE OR ZIP CODE: REQUIRED; MUST BE ENTERED FOR PAYER

CLAIM REJECTED BY TRADING PARTNER

What happened: We did not send out the facility loop because the place of service was 11.

Resolution: Payer does want this information to be sent out. Programmers put an edit in place on 6/28/12 to send the facility loop regardless of the billing loop or place of service. Can resubmit.