Knowledgebase: Claim Rejections
Medicare (ALL) - Entitys Postal/Zip Code
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:42 PM
Rejection: ~Acknowledgement/Rejected for Invalid Information | Entitys Postal/Zip Code.

What happened: There is a zip code on the claim that is not valid.

Resolution: If all of the zip codes do match the city/state combination on the claim form, you will want to take a look at what was sent in the 'Other Subscriber' loop (Loop 2330A).  This is something that is needed to be updated in the software and reuploaded. Cannot fix it from claimfix at this time.