Knowledgebase: Claim Rejections
BCBS AZ 53589 - The Initial Treatment Date
Posted by Will Morrow, Last modified by Charmagne Williams on 18 May 2017 07:10 AM
Rejection: Svc: The Initial Treatment Date (2400, DTP01=454) is only required when different than the information at the claim level. Otherwise, do not send.

Svc: The Last X-Ray Date (2400, DTP01=455) is only required when different than the information at the claim level. Otherwise, do not send.

What happened: The date of intial treatment and last x-ray date were sent in both the 2300 and 2400 loops:

Resolution: Software needs to be updated to only send those segments in one of the loops, not both.