Knowledgebase: Claim Rejections
Medicare (ALL) - name, address, phone and id number
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:40 PM
Rejection: ~Acknowledgement / Rejected for relational field in error. | Entity's name, address, phone and id number. | Missing or invalid information.

What happened: This claim rejection is unspecific.

Resolution: You will need to call our customer service department so our reps can look into the response report from the payer to give the definite reason for rejection.