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Knowledgebase: Claim Rejections
RENDERING PROVIDER ADDRESS
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:35 AM
Rejection: MISSING/INVALID RENDERING PROVIDER ADDRESS

What happened: The rendering provider NPI does not match what the payer has on their end.

Resolution: Need to contact the payer to update their rendering provider information. If this has already been done, please contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).