Knowledgebase: Claim Rejections
BCBS FL 00590 - member number and DOB
Posted by Will Morrow, Last modified by Charmagne Williams on 18 May 2017 07:12 AM
Rejection: 031:member number and date of birth do not match. Please verify and resubmit electronically. For assistance, call the 800 number on the card or BCBSF (800) 727-2227.

What happened: Date of birth on the claim does not match the other patient info on the claim.

Resolution: Double check the patient's insured ID card and then call payer if needed to verify information.