Knowledgebase: Claim Rejections
Claim Frequency Type Code. Invalid data
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:25 PM
Rejection: Claim Frequency Type Code is invalid. Invalid data: 6
Payer Claim Control Number is not used for first time submitted claim. Invalid data: REF*F8

What happened: An invalid Resubmission Code was sent in box 22. The second error message ties into the first message. Because the correct code was not used, the assumption was that this was an original claim, not a correction, therefore the original claim number shouldn't be used.

Resolution: Need to contact payer to verify what code they should be using in box 22. Once that is corrected, the second error message will no longer come up.