Knowledgebase: Claim Rejections
Cigna 62308 - Invalid Tax ID
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:50 AM
Rejection: Rejected - Unprocessable Claim Entitys tax id.
Invalid Tax ID

What happened: Correct info was not sent in box 25.

Resolution: Need to verify the number in box 25 (see attached picture below) and update the claim as necessary.

 tax id (hcfa).jpg (77.99 KB)